Are you facing any of these challenges?

Hiring, training, or retaining staff

Highly paid staff primarily spending their time working on low-end tickets

Team overwhelmed with tasks while critical projects are put on hold

Lack of 24/7/365 support, security monitoring and NOC

WE CAN HELP! Co-Managed IT Gives Your IT Team…

TIME
Focus on big impact projects instead of noisy day-to-day tasks

SCALABILITY
US based Support Desk that operates 24/7/365

SECURITY
Experts keep your systems secure with patch management, updates & security tools

ALL-INCLUSIVE
Our pricing is easy to understand and all-inclusive with no hidden costs

How Co-Managed IT Works

Route all of your support calls and emails through our support desk team. We will create tickets and handle Tier 1, Tier 2 and Tier 3 support requests remotely.

Our team will escalate tickets that require on-site support to your team; as well as anything you only want your internal team to handle.

Co-Managed IT frees your team’s time up for the more important tasks that make big impacts to your business operation.

Support Desk & NOC

We’ve built out a singular, US based Support Desk and Network Operations Center (NOC) utilizing a proven and tested service delivery model based on hundreds of years of combined experience and best practices.

Managing Tools & Security

Managing RMM, ticketing and cybersecurity tools take highly skilled personnel and lots of time.

Let our operations and cybersecurity team handle this for you. We even have an optional dedicated SOC and SEIM if needed.

Documentation

We use a state of the art electronic network documentation system. Once your systems and processes have been documented, anyone from our team can immediately provide quality support because they have all of the information and knowledgebase needed at their fingertips. We can provide you and/or key employees access to this documentation as well as yearly Runbooks.

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Managed IT
Services

Business Continuity

Business
Continuity

VoIP Services

VoIP
Services

Cloud Services

Cloud
Services

Security Services

Cyber
Security