Being a managed IT service provider we get asked a lot of different backup related questions. We go over backups with each of our customers to make sure they have the best option for their company. Some companies setup their own backup or have another IT company set it up for them, but are they the best solution for your specific company needs?

It is only a matter of time until you will be relying on your backups and hopefully they are setup and working correctly. Most companies should receive a daily backup status email and backups should be tested to make sure they actually work. Many companies are now backing up to the cloud, but one thing many don’t think about is how long it may take to get your data back during a restore. Is it going to take a few hours, several days or even a week with the solution you have in place? A good question to ask yourself is “How long can my company afford to be without access to my data”.

If you are backing up only to the cloud your internet connection may be the bottleneck in how fast you can get back up and running again. If you are backing up to the cloud we always suggest to also have a local copy of that backup as well. This can dramatically increase your restore time from days to hours for large files.

Another aspect to think of is the type of backups you have implemented. If you are only backing up flat files (Word, Excel, PDF, ect.) and your server hardware fails, you may be down until replacement parts can be shipped, server repaired, and possibly reconfigured, before you can restore the backed up files. Receiving replacement parts, installing them and then restoring your data could take several days or longer. In this scenario your server hardware is the weakest link. A good option here for lessening downtime could be having a second, but less powerful, server in place that stores a clone of your main server. This will allow you to “light up” the secondary server until your spare parts arrive. This can dramatically speed up recovery time (and lessen downtime) from several days to as little as 15 minutes to 1 hour.

If you would like to speak to one of our IT consultants about what type of backup solution is best for your company please give us a call or email us. We want to make sure you have the right backup solution for your company before it is too late!